Top 200 Franchise in US – Rank no.1 – Hampton Hotels
Products & Services: Mid-priced hotels
Number of Locations: 1,922
Total Investment: $3.7M – 13.52M
Began Franchising: 1984
|Founder(s)||Promus Hotel Corporation|
|Headquarters||McLean, Virginia, U.S.|
|Number of locations||1,800+ hotels|
|Area served||United States, Canada, United Kingdom and Latin America|
The first Hampton Inn opened in Memphis, Tennessee in 1984. Hampton Inn was the first mid-price national hotel chain to begin offering a free continental breakfast and free local phone calls. In 1995, the Hampton brand introduced Hampton Inn & Suites, which consisted of two-room suite hotel rooms with living rooms and kitchen areas.
In 1999, Hampton Inn was acquired by Hilton Worldwide, which currently has hotels in 84 countries. Other Hilton Worldwide brands include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.
|FINANCING TYPE||IN-HOUSE||THIRD PARTY|
Hampton Hotels were launched as a division of Holiday Inn, then owned by Promus Hotel Corporation, aMemphis, Tennessee, holding company that also owned Embassy Suites Hotels and DoubletreeHotels. In 1999, Promus Hotels was acquired by Hilton for $3.7 billion. The Hampton brand is part of the Hilton Focused Service Group, and competes with AmericInn Hotels, La Quinta Inns & Suites, Comfort Inn/ Suites, Drury Inn/Suites, Holiday Inn Express, Fairfield Inn by Marriott, and Baymont Inn & Suites. The first Hampton Inn opened in Memphis in the summer of 1984. It was a two-story, exterior entrance building with 128 guest rooms. This hotel was located at 1585 Sycamore View Road. The hotel remained “The World’s First Hampton Inn" until it closed in August 2005. That hotel was then sold, and today operates as an America’s Best Value Inn.
Originally, Hampton hotels were given great latitude to customize the room decor and free hot breakfasts to suit local tastes. Since the acquisition by Hilton Hotels Corporation, the brand has focused on providing consistency among all hotels. The brand now allows for localized packages; for example, a Casino Package or a Fallsview Indoor Waterpark Package at the Hampton Inn at the Falls in Niagara Falls, Ontario, Canada.
In early 2004, Hampton kicked off a brand-wide $100 million renovation entitled “Make it Hampton". While “Make It Hampton" was the brand’s response to similar renovations by competitors, it was the first renovation of its kind to focus on a higher volume of updates.
The renovation upgraded at least 5 features, including the installation of curved shower curtain rods in bathrooms, hot items in the “On the House" breakfast, and upgrading all the beds to the luxurious “Cloud Nine". The current slogan is “We love having you here". In April 2012, Hampton added the tag line “Feel the Hamptonality".