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Top 200 Franchise in US – Rank no.1 – Hampton Hotels

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Products & Services: Mid-priced hotels

Number of Locations: 1,922

Total Investment: $3.7M – 13.52M

Founded: 1983

Began Franchising: 1984

Hampton Hotels
Hampton inn logo.jpg
Type Franchise
Industry Hospitality
Founded 1983
Founder(s) Promus Hotel Corporation[1]
Headquarters McLean, Virginia, U.S.
Number of locations 1,800+ hotels
Area served United States, Canada, United Kingdom and Latin America
Parent Hilton Worldwide

About Hampton Hotels

The first Hampton Inn opened in Memphis, Tennessee in 1984. Hampton Inn was the first mid-price national hotel chain to begin offering a free continental breakfast and free local phone calls. In 1995, the Hampton brand introduced Hampton Inn & Suites, which consisted of two-room suite hotel rooms with living rooms and kitchen areas.

In 1999, Hampton Inn was acquired by Hilton Worldwide, which currently has hotels in 84 countries. Other Hilton Worldwide brands include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.

Franchise Units

2013 1,844 36 41 1
2012 1,803 35 34 1
2011 1,775 34 24 1
2010 1,705 30 18 1
2009 1,595 28 13 1
Where Seeking Franchisees: Franchisor is seeking new franchise units worldwide.

Startup Costs, Ongoing Fees and Financing

Total Investment: $3,695,500 – $13,524,000
Franchise Fee: $65,000
Ongoing Royalty Fee: 6%
Term of Franchise Agreement: 22 years, renewable
Franchise Fee
Startup Costs
Accounts Receivable

How This Franchise Supports Franchisees

Training: Available at headquarters: 2 weeks. General manager training : 5 days.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,
Other marketing support: PR, online tools

Franchise Ranking History

Franchise 500®: #1 (2013), #1 (2012), #1 (2011), #4 (2010), #21 (2009),
Fastest-Growing: #83 (2013), #19 (2012), #23 (2011), #22 (2010), #28 (2009),
America’s Top Global: #3 (2013), #1 (2012), #1 (2011), #3 (2010), #20 (2009),
Hampton HotelsHampton InnHampton Inn & Suites, and Hampton by Hilton are the names of a brand of hotels trademarked byHilton Worldwide. Most Hampton hotels are independently owned and operated by franchisees, though a few are owned and/or managed by Hilton Worldwide. Hotels marked Hampton Inn & Suites offer suites in addition to the standard rooms found at a Hampton Inn. Most Hampton Hotels (except the new Hampton Boutique Hotels) are considered limited-service hotels, as they do not offer an on-site restaurant nor amenities such as bell services and concierge found at full-service hotels. The Hampton hotel brand primarily caters to the budget-minded business and leisure traveler. As of October 2011, the chain comprises more than 1,800 hotels. An overwhelming majority of Hampton’s properties are located in the United States however, international locations include CanadaCosta Rica,EcuadorMexico, and the United Kingdom where the chain operates under the name Hampton by Hilton. Hampton by Hilton locations offer additional services like an onsite bar as well as limited lunch and dinner.


The Boutique Hampton Inn and Suites in Mexico City,Mexico

Hampton Inn Melbourne.JPG

Front Desk of a Hampton Inn inRochester, New York

Hampton Hotels were launched as a division of Holiday Inn, then owned by Promus Hotel Corporation, aMemphis, Tennessee, holding company that also owned Embassy Suites Hotels and DoubletreeHotels. In 1999, Promus Hotels was acquired by Hilton for $3.7 billion. The Hampton brand is part of the Hilton Focused Service Group, and competes with AmericInn HotelsLa Quinta Inns & SuitesComfort Inn/ Suites, Drury Inn/SuitesHoliday Inn ExpressFairfield Inn by Marriott, and Baymont Inn & Suites. The first Hampton Inn opened in Memphis in the summer of 1984. It was a two-story, exterior entrance building with 128 guest rooms. This hotel was located at 1585 Sycamore View Road. The hotel remained “The World’s First Hampton Inn" until it closed in August 2005. That hotel was then sold, and today operates as an America’s Best Value Inn.

Originally, Hampton hotels were given great latitude to customize the room decor and free hot breakfasts to suit local tastes. Since the acquisition by Hilton Hotels Corporation, the brand has focused on providing consistency among all hotels. The brand now allows for localized packages; for example, a Casino Package or a Fallsview Indoor Waterpark Package at the Hampton Inn at the Falls in Niagara Falls, Ontario, Canada.

Make it Hampton[edit]

In early 2004, Hampton kicked off a brand-wide $100 million renovation entitled “Make it Hampton". While “Make It Hampton" was the brand’s response to similar renovations by competitors, it was the first renovation of its kind to focus on a higher volume of updates.

The renovation upgraded at least 5 features, including the installation of curved shower curtain rods in bathrooms, hot items in the “On the House" breakfast, and upgrading all the beds to the luxurious “Cloud Nine". The current slogan is “We love having you here". In April 2012, Hampton added the tag line “Feel the Hamptonality".



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