Top 250 Franchise by Entrepreneur – Rank no.73 – Hilton Garden Inn – US
Products & Services: Upscale mid-priced hotels
Number of Locations: 573
Total Investment: $11.39M – 21.04M
Began Franchising: 1990
About Hilton Garden Inn
Hilton Garden Inn is part of the portfolio of brands at Hilton Worldwide, which currently has hotels in 84 countries. Other Hilton Worldwide brands include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.
Startup Costs, Ongoing Fees and Financing
Franchise Fee: $75,000
Ongoing Royalty Fee: 5.5%
Term of Franchise Agreement: 22 years, renewable
|FINANCING TYPE||IN-HOUSE||THIRD PARTY|
How This Franchise Supports Franchisees
Franchise Ranking History
|Number of locations||500+|
Hilton Garden Inn is a chain of hotels trademarked by the Hilton Worldwide. Hilton Garden Inns are considered to be upscale mid-priced hotels that are designed for both business and leisure travelers. The hotel brand is similar to that of the Courtyard by Marriottbrand, a key competitor. Similar to other Hilton brands, most Hilton Garden Inn properties are independently owned and operated, franchised under a licensing agreement with the Hilton Worldwide.
In 2012, Hilton Garden Inn received the distinguished “Highest Guest Satisfaction Among Mid-Scale Hotel Chains with Full Service” award in the J.D. Power and Associates North America Hotel Guest Satisfaction Index Study.SM This accolade marks the tenth time out of the last eleven years Hilton Garden Inn has received the highest ranking in the segment, outranking all other mid-scale full service brands.
Property features and guest rooms
Most Hilton Garden Inn properties consist of an interior tower-style building. Standard public spaces include a single-story lobby building with a Porte Cochere, Front Desk, lobby seating area, an on-site restaurant, and the “Pavilion Pantry” 24-hour convenience market with snacks, beverages, microwavable items and assorted sundries. Most locations feature a pool, whirlpool, and fitness center as standard property amenities. High speed internet and WiFi access is available throughout the hotel, and a 24-hour business center with computers and printers is available in all locations. Since there is a restaurant on-site, breakfast is not complimentary, although the on-site restaurant serves a full breakfast buffet along with an a la carte menu. There is also a “Bed and Breakfast” rate available.
Guest room amenities at Hilton Garden Inns include a microwave, refrigerator, coffee maker and either a king or queen-sized bed or two double-sized beds, as well as a sitting area with an Ottoman. In addition to standard rooms, some locations also offer deluxe rooms and junior suites.
The Hilton Garden Inn brand began in the late 1980s under the name CrestHill by Hilton. Due to a slow real estate phase, only 4 of 25 proposed hotels were built. Of these four original hotels, only two are still part of the chain today. They are located in Lancaster, Pennsylvania and Valencia, California. The other two hotels, located in Southfield, Michigan and Buffalo Grove, Illinois are now (respectively) a Hilton and a Wyndham Garden Hotel. The brand was reintroduced in 1996 as Hilton Garden Inn and has grown from four hotels to over 500 properties in about fifteen years.