Top 250 Franchise by Entrepreneur – Rank no. 169 – BrightStar Care – US
Products & Services: Medical/nonmedical home care & medical staffing
Number of Locations: 256
Total Investment: $90.37K – 165.67K
Began Franchising: 2005
About BrightStar Care
Shelly Sun and husband J.D. Sun were already franchisees for two hotel chains when they started BrightStar Care in 2002. They began franchising the company just three years later. BrightStar Care franchisees offer both medical and nonmedical home care services, as well as medical staffing.
Where Seeking Franchisees: Franchisor is seeking new franchise units in the U.S.,Australia/New Zealand, Canada, Western Europe.
Startup Costs, Ongoing Fees and Financing
Total Investment: $90,378 – $165,676
Franchise Fee: $48,000
Ongoing Royalty Fee: 5-6%
Term of Franchise Agreement: 10 years, renewable
Net Worth: $500,000
Liquid Cash Available: $100,000
8% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 4 – 10. Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators).
How This Franchise Supports Franchisees
Training: Available at headquarters: 10 days. Online training : 100+ hours.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,
Franchise Ranking History
Franchise 500®: #169 (2013), #117 (2012), #152 (2011),
Fastest-Growing: #21 (2012), #41 (2011),
America’s Top Global: #146 (2013), #98 (2012), #123 (2011),
We know how overwhelming the responsibility of caring for a family member can be. We once needed help caring for a loved one, but didn’t know where to turn to give her the quality of care, and the quality of life, she deserved. Compelled by a need to find care that was more — more dependable, more supportive, more complete — we founded BrightStar as a family business in 2002 to provide the full continuum of homecare, (including adult and elder care) childcare (including newborn care, babysitter and nanny services) in addition to medical staffing services for individuals, families and healthcare facilities.
With over 250 locations nationwide, BrightStar offices help keep parents and grandparents in the comfort and familiarity of their own homes, as well as assisting parents with their childcare needs. We can provide every service available at a nursing facility in the comfort of your loved one’s home. From companionship, toileting and hygiene assistance to in-home blood draws, our services are available around the clock to meet our clients’ every need.
BrightStar also provides healthcare staffing solutions to businesses on a temporary, temporary to permanent and permanent placement basis. We provide personnel to hospitals, nursing homes, doctors’ offices, labs and anywhere healthcare staff is needed. We also deliver skilled care to patients one on one in their home or wherever they need care through our network of national account partners. National account services range from insurance assessments and IV infusion therapy to home health, in addition to delivering flu clinic services to Corporate, commercial and retail clients.
Caregivers: Making More Possible
No matter what the need, each and every day, individuals, families and facilities alike look to BrightStar for more:
People who care more. Caregivers who are willing to give more of themselves to their work; who are committed to the highest standards of integrity, quality and reliability; who don’t simply care for families – but become a part of them.
A more professional approach. A care-based business model that provides our caregivers with access to a registered nurse 24 hours a day – ensuring the health and wellbeing of those in our care.
More availability and accessibility. Services that make life easier – empowering independence, giving families around-the-clock service and support, and providing healthcare organizations with the qualified clinical professionals they need at a moment’s notice.
The care we provide empowers our clients to live well at every stage of life and in every setting, and gives them, their families and their loved ones the support they need to get the most out of life. At BrightStar, our mission is to go above and beyond to make more possible — more joy, more comfort, more security, more quality, more time, more peace of mind. Yet, it’s more than just our work; helping people is our passion. It’s what makes us truly shine — knowing that we’re making a real difference by bringing more to the lives of others every day.