Top 250 Franchise by Entrepreneur – Rank no.195 – OpenWorks – US
Products & Services: Commercial cleaning & facility services
Number of Locations: 308
Total Investment: $17K – 119.94K
Began Franchising: 1983
Founded in 1983, OpenWorks provides cleaning; carpet and upholstery service; hard floor maintenance; pressure washing; window cleaning; day porter; and handyman services for large and small offices, medical facilities, hotels, restaurants and financial institutions. Master franchises are also available nationwide.
Where Seeking Franchisees: Franchisor is seeking new franchise units in the following states:
Arizona, California, Midwest, Southwest, Texas, West, Washington.
Startup Costs, Ongoing Fees and Financing
Total Investment: $17,000 – $119,950
Franchise Fee: $15,200 – $67,500
Ongoing Royalty Fee: 15%
Term of Franchise Agreement: 10 years, renewable
Liquid Cash Available: $16,200
Franchise can be run from home. Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators).
How This Franchise Supports Franchisees
Training: Available at headquarters. At franchisee’s location: 2 weeks.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Internet, Security/safety procedures, Field operations/evaluations
Marketing Support: Co-op advertising,
Franchise Ranking History
Franchise 500®: #195 (2013), #232 (2012), #279 (2011), #122 (2010), #170 (2009),
Low-Cost: #31 (2013), #40 (2012), #60 (2011), #30 (2010), #35 (2009),
Top Home-Based: #46 (2013), #67 (2012), #88 (2011), #33 (2010), #40 (2009),
With most facility services companies, maintenance is all that matters. At OpenWorks, we combine innovative methods with our uniform system to not just maintain, but improve your facility. For your employees and clients, this means a cleaner, safer, healthier, and more productive place to be. But for you, this translates to results you can measure and money you can save.
Outsourcing is a Joint Partnership
Whether through a whole range of integrated services or through a single service function, OpenWorks specializes in understanding your needs and how to optimize deliverables that most impact your facility. Expertise and reliability are our top priorities.
Our Business is Improving Yours
Consistent, best-in-class service adds value to your facility and your bottom line. That’s our mission, vision and values all rolled into one. It’s what makes us different, and is the foundation on which we have achieved success. It’s the OpenWorks Difference.
More than maintenance – facility improvement
OpenWorks is guided by a simple philosophy: A cleaner, safer and healthier environment means a more productive work place. The more we improve it, the more productive it will be. This is what drives us to go the extra mile for you. It gives us pride in what we do, because we know our work helps you enjoy yours.
Brilliance is in the details
Cleaning ServicesWe maintain a 99% client retention rate versus an industry standard of 83%, because we offer a level of integrated facility service that consistently exceeds expectations.
Dedicated account management
LEED accredited professionals
24/7 customer service support
Comprehensive quality assurance program
Environmentally friendly Green Clean program
Safety and compliance processes
Web-enabled customer access to data
And much more…
Range of Services
In addition to the following services, OpenWorks can provide customized services based on the individual needs of your business:
Hospital Specific and Hygienic Cleaning
Landscape or Maintenance
Floor Care and Carpet
Marble & Stone Care
Exterior Cleaning; Ice and Snow Removal
LEED Certification Consulting
Improving your work environment – and your bottom line
When you compare OpenWorks to other companies in our industry, you’ll find that there is a clear difference. Unlike our competitors that simply maintain facilities, we are the only facility services company that strives to create results that are measurable and add value to your business. Improving the quality of your work environment is what sets us apart from the rest. By minimizing the time, effort and cost involved with facility maintenance and creating a cleaner, healthier and safer workplace, we believe your organization will gain an edge over your competition too.
Our focus: Wowing our customers
Since 1983, we have delivered results for our customers. Today, we continue our commitment by providing service to a wide range of facilities, including commercial and industrial spaces nationwide. With our entrepreneurial business model that is focused on creating solutions, we adapt our full service cleaning services to meet the unique needs of our customers. We believe that this will help earn us our place as the #1 facility services company in the nation.
People + Process = Customer Satisfaction
OpenWorks OverviewIn 1983 OpenWorks was founded on a set of principles that fostered its success. Today, we continue to embrace our core values that are instrumental in providing our customers with something other facility services companies don’t offer – facility improvement. Through our holistic approach, we rely on the quality of our professional and dedicated staff and our state-of-the-art processes and systems to create results that you can appreciate and value.
Our National Strategic Team combines a high level of expertise and extensive experience in varied disciplines and fields. By working in partnership with local management, our experts consistently deliver high quality services with national know-how transfer.
A trusted source in facility services
Since 1983, OpenWorks has consistently provided the best facility services nationwide. Our regional support offices, resident field support managers, cleaning standards, and review processes ensure that we create measurable results that allow us to exceed our customers’ expectations with each service visit. The OpenWorks system is an efficient, responsive business model that provides a comprehensive approach. This approach keeps operating costs low while passing the savings on to you.
An eco-friendly advocate
Dedicated to creating healthier and safer workplaces, this translates to sustainable cleaning solutions for you and your business. We are a proud member of the USGBC, and a supporting partner to our customers seeking LEED certification.
Source: OpenWorks official website