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Rank no. 311 – City Wide Maintenance – US

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Products & Services: Commercial cleaning & building maintenance services

Number of Locations: 35

Total Investment: $102.33K – 225.69K

Founded: 1961

Began Franchising: 2001

About City Wide Maintenance

City Wide Maintenace offers building maintance services to commercial properties across the US. Services include commercial cleaning, supplies and consumables, flooring and carpet care, window cleaning, parking lot services and janitorial service.

Franchise Units

2013 34 0 0 1
2012 31 0 0 1
2011 32 0 0 1
2010 25 0 0 1
2009 22 0 0 1
Where Seeking Franchisees: Franchisor is seeking new franchise units in the following states:
Alabama, Arkansas, Arizona, California, Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Mississippi, Montana, Midwest, North Carolina, Northeast, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South, South Carolina, Southeast, Southwest, Tennessee, Texas, Utah, Vermont, West, West Virginia, Wyoming.

Startup Costs, Ongoing Fees and Financing

Total Investment: $102,325 – $225,700
Franchise Fee: $50,000
Ongoing Royalty Fee: 5%
Term of Franchise Agreement: 15 years, renewable

Net Worth: $400,000 – $500,000
Liquid Cash Available: $150,000


5% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 4. Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators).

Franchise Fee
Startup Costs
Accounts Receivable

How This Franchise Supports Franchisees

Training: Available at headquarters: 2 weeks. At franchisee’s location: 2 weeks. Annual training meeting; on-site visits; online training as needed
Ongoing Support: Meetings, Toll-free phone line, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives
Other marketing support: Website, e-mail marketing

Franchise Ranking History

Franchise 500®: #311 (2013), #366 (2012), #386 (2011), #348 (2010), #425 (2009),

City Wide Maintenance Company, Inc. is a business-to-business management organization specializing in the building maintenance and commercial janitorial industries. City Wide Maintenance Company, Inc., was founded by Frank Oddo in 1961 in Kansas City, Missouri and has locations in 29 other cities across the United States.[1] City Wide cleans hundreds of buildings every day using the unique two-manager system including a facility services manager, to oversee accounts during the day, and night managers to oversee nightly cleanings for clients.

Originally, the company began solely as a janitorial services company, and today, City Wide’s services range from commercial janitorial to building security and includes various other services such as carpet and upholstery cleaning in addition to window washing and landscaping.[2] The company partners with local independent contractors to provide building maintenance services and focuses on managing those contractors in the company’s clients’ buildings each night and following up with the maintenance contact at each site to ensure quality. Today, City Wide is run by Jeff Oddo, the second generation owner of the company.

City Wide Maintenance, Inc.

The City Wide Maintenance headquarters in Lenexa, KS.

Type Private
Industry Building services
Commercial cleaning
Contractor management
Sales management
Founded 1961
Founder(s) Frank L. Oddo
Headquarters Kansas City, KS, U.S.
Number of locations 34 Franchises
Key people Frank L. Oddo
Jeff Oddo
Rick Oddo
Brad Oddo
Services Construction
Environmental remediation
Floor cleaning
Green cleaning
Window cleaning
Employees 200+



Frank Oddo decided to open his own commercial cleaning company when he couldn’t find work after graduating. Originally beginning with only janitorial services in 1961, City Wide slowly added additional services to their repertoire, including window washing and carpet cleaning. Due to his early successes with his business model, Frank Oddo decided to expand in 1966 with City Wide Chemical Company (a proprietary cleaning supply company) and City Wide Development (a small development and construction firm). By Oddo’s incorporation of the City Wide Window Cleaning Company in 1968, City Wide Maintenance had grown so much, the company headquarters had moved three times. Frank Oddo also established the City Wide Pest Control Company in 1973.

By 1978, City Wide Chemical Company had become the third largest distributor of cleaning products in Kansas City. In 1986, City Wide Development started its first major project with the Hunter’s Pointe apartment complex [3] in Overland Park, KS. In 1987, Frank Oddo’s oldest son Rick began working for the company, Hunter’s Pointe was finished, and construction started on a custom-made building for the Kansas City Star newspaper. Also during 1987, plans to expand City Wide Maintenance internationally to China were scrapped due to Chinese distrust of American business following the tragedy at Tiananmen Square.

Two years later, Jeff Oddo, Frank Oddo’s middle son and current company president begins working for his father selling and managing accounts as well as supervising the sales and administrative staff. In 1990, City Wide Maintenance started their first franchise with the Pro Touch Maintenance Company. In 1994, Brad Oddo, the youngest Oddo begins working for the company, and in the following year, Rick Oddo took over as President of the City Wide Development Company. During that year, Rick Oddo oversaw the start of construction on the Bradford Point apartment complex [4] in Overland Park, KS.



In 1996 the company was taken over by Jeff Oddo, a second generation owner. Oddo is credited with re-engineering the company’s business model and transforming it from a traditional operations company to a professional management company. The company began its partnership with local professionals (independent contractors) in 1999 to provide more services without compromising the quality of work. Also in 1999, the Kansas City, KS headquarters of City Wide Maintenance moved into its current building at 8454 Nieman Rd. in Lenexa, KS.

Several other minor administrative changes happened during this period such as City Wide Development changing its name to Oddo Development [5] and the selling of City Wide Chemical Company to AmSan [6] in 1998 and the founding of the City Wide Franchise Company in 2002 [7]

During this time, Frank Oddo was seriously considered among potential buyers for the Kansas City Royals baseball team in contention with Jerry H. Green and Royals legend George Brett.[8]


City Wide founder Frank Oddo cutting the ribbon to open the company’s present Lenexa, KS headquarters after moving there in 1999.

Frank & Beth Oddo are pictured with their son Jeff and some of City Wide’s staff after receiving the Ernst & Young award for Entrepreneur of the Year in 1999.

Don Durham, owner of City Wide of St. Louis, (City Wide Maintenance’s first franchise) and company president Frank Oddo in 2002

In 2001, City Wide began to open other locations, franchises, in cities across the U.S. Denver was the first of the now 34 locations outside of Kansas City. From the sale of the first franchise in St. Louis, MO, City Wide Maintenance has continued to expand across the nation. During this expansion, Brad Oddo started Marathon Processing Systems, a credit card processing company, now called Basys Processing Systems.[9]

In 2011, City Wide Maintenance celebrated its 50th year in business as well as the sale of City Wide of South Jersey in Medford, NJ, the company’s 30th franchise.[10]


City Wide Maintenance has 34 franchise facilities locations in 19 states across the nation.

  • Arizona
  • California
    • Orange County/Riverside [12]
    • San Diego [13]
  • Colorado
    • Denver/Colorado Springs [14]
  • Florida
    • Jacksonville [15]
    • Orlando [16]
    • Palm Beach/Ft. Lauderdale [17]
    • Tampa Bay [18]
  • Georgia
    • Atlanta (North) [19]
    • Atlanta (Metro) [20]
  • Indiana
    • Indianapolis [21]
  • Kansas
    • Kansas City (Corporate Headquarters) [22]
  • Massachusetts
  • Maryland
  • Minnesota
    • Minneapolis/St. Paul [25]
  • Missouri
  • North Carolina
  • Nebraska
  • New Jersey
  • Ohio
    • Cincinnati [30]
    • Cleveland [31]
    • Columbus [32]
    • Dayton (Forthcoming)
  • Pennsylvania
  • South Carolina
    • Spartanburg/Greenville [34]
  • Tennessee
  • Texas
  • Virginia
  • Washington


City Wide Maintenance offers a variety of different services including, but not limited to: janitorial services, janitorial supplies, window washing, carpet and upholstery cleaning, seasonal services (such as snow removal), green cleaning, security and access control and mold remediation.

Additional services that the company offers include: construction services, janitorial service, janitorial supplies, construction cleanup, blind cleaning, handyman services, carpet and floor care, lawn maintenance, lighting services, kitchen cleaning, tenant improvement, painting, warehouse floor scrubbing, parking lot maintenance, pest control, detail cleaning, concrete coatings, parking lot striping, power washing and parking lot sweeping.

Green cleaning[edit]

Since joining the U.S. Green Building Council in 2007,[41] City Wide Maintenance has started a line of green cleaning products composed of only two natural chemicals called Performance Plus in an effort to provide their clients with a sustainable, cost-effective way to maintain their buildings while leaving the smallest carbon footprint possible. City Wide Maintenance uses high-efficiency cleaning methods including green chemicals, cost-effective cleaning equipment and extensive training to reduce the dirt in their clients’ buildings to increase air quality.

Authorizations and endorsements[edit]

City Wide is a proud member of the following organizations:

  • Building Services Contractor Association International [42]
  • International Facilities Management Association [43]
  • Building Owners & Managers Association International [44]
  • The U.S. Green Building Council [45]
  • Institute of Real Estate Management [46]

Awards and achievements[edit]

  • 1999 – Frank Oddo wins the Ernst & Young Award for Entrepreneur of the Year.[47]
  • 2000 – The Apartment Association of Kansas City awards Frank Oddo the Crystal Merit Award for Owner of the Year.
  • 2007 – City Wide Franchise Company is featured on Entrepreneur Magazine Radio Network’s The Franchise Show. [48]
  • 2010 – City Wide of Boston franchisee Karen Sommers receives the Women Business Enterprise certification.[49]
  • 2010 – City Wide of Colorado ranks in the Inc. 5000 for the fourth consecutive year.[50]
  • 2011 – City Wide of Minnesota receives the Best Small Business Award from the Minneapolis Regional Chamber of Commerce.[51]
  • 2011 – City Wide Maintenance Company becomes a Franchise Research Institute & FranSurvey-certified World Class Franchise.[52]
  • 2011 – City Wide Franchise is recognized as a Franchise 500 company for the fifth year in a row.[53]

Other awards and achievements:

  • Kansas City’s Lyuben Music became one of Frank Oddo’s original clients in 1961 and continues to remain a loyal client of City Wide as of publishing in 2011.
  • The Frank L. Odoo Leadership Award is presented annually to one outstanding employee of the company. Mark Hartford of City Wide Maintenance, Inc in Kansas City, KS was the award’s first recipient.


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