Top 250 Franchise by Entrepreneur-Rank no.136-Penn Station East Coast Subs-USA
Products & Services: Specialty sandwiches
Number of Locations: 261
Total Investment: $282.14K – 560.15K
Began Franchising: 1987
About Penn Station East Coast Subs
Jeff Osterfeld opened his first quick-service restaurant, Jeffrey’s Delicatessen, in Dayton, Ohio, in 1983. A visit to the east coast inspired him to add Philly cheesesteaks to his menu. Then in 1985, he made cheesesteaks the star of the menu in his second restaurant, the first Penn Station, in Cincinnati. Franchising of the concept began two years later.
Midwest, Northeast, South, Southeast.
Startup Costs, Ongoing Fees and Financing
Franchise Fee: $25,000
Ongoing Royalty Fee: 4-8%
Term of Franchise Agreement: 5 years, renewable
Liquid Cash Available: $150,000 – $500,000
85% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 15. Absentee ownership of franchise is allowed. (15% of current franchisees are owner/operators).
How This Franchise Supports Franchisees
Franchise Ranking History
Penn Station’s origins can be traced back to Jeff Osterfeld’s first venture in 1983 as owner/operator of “Jeffrey’s Delicatessen" in the Dayton Mall in Dayton, Ohio. It was here that the roots of the “ownership mentality" began to form for the founder and Chief Executive Officer of Penn Station, Inc. Jeff saw first-hand the impact his presence in the store had on product quality, customer service and sales. On a trip to Philadelphia and other parts of the East Coast of the United States to research the East Coast version of the submarine sandwich, Jeff was particularly attracted by the popularity of the cheesesteak sandwich. This trip prompted an addition to the deli’s menu of a variation of the Philadelphia cheesesteak sandwich he had sampled on the south side of Philly. This sandwich became an instant hit with customers.
Jeff took his innovative ideas on quick service dining to downtown Cincinnati where he opened his first Penn Station® Restaurant in 1985. The original menu had four sandwiches and featured the grilled cheesesteak, fresh-cut french fries and hand-squeezed lemonade, with the order prepared directly in front of the customers using the freshest ingredients available. In 1988, Jeff’s vision for an upscale, quick -service dining experience revolving around “fresh ingredients and display cooking" was formulated into a franchising concept. This began the evolution into what is now an extraordinarily successful concept that has grown to over 260 units throughout Cincinnati, Columbus, Dayton, Canton, Akron, Cleveland and Toledo, Ohio; Indianapolis, Evansville, Terre Haute, Lafayette, Bloomington, Anderson, Fort Wayne, Muncie, South Bend, Schererville and Richmond, Indiana; Lexington, Louisville, Richmond, Elizabethtown, Paducah, Shelbyville, Ashland and Frankfort, Kentucky; St. Louis, Missouri; Charlotte, Greensboro and Raleigh, North Carolina; Rock Hill, South Carolina; Greater Chicago, Springfield, Danville, Fairview Heights, Granite City and Champaign – Urbana, Illinois; Murfreesboro, Knoxville, Chattanooga and Nashville, TN; Charleston and Huntington, WV; Detroit, Lansing, Grand Rapids, and Kalamazoo, Michigan; Haymarket, Fairfax, Roanoke, and Richmond, Virginia; and Pittsburgh, Pennsylvania.
Penn Station has developed a unique product line that demonstrates, in full customer view, the true quality of our products. Our menu now features an array of mouth watering Grilled East Coast Style submarine sandwiches, fresh-cut fries and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA steak and the finest meats, cheeses and vegetables. The potatoes are hand selected, fresh-cut and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons.
Our restaurants are attractively designed with brightly-lit service lines and colorful interiors that create a radiant, clean appearance. Colorful artwork, background music, television for customer viewing and exposed ceilings create an atmosphere unlike typical quick-service restaurants.
Our owner/operators and employees are happy to serve you and ensure your dining experience meets our high standards for the quality that produces the finest grilled subs and fresh-cut fries around. Come visit a Penn Station® to see why “It’s all about good taste".
“As someone born and raised in the Midwest, I tasted my first sub sandwich in FL. It was made in a little sub shop owned by a transplanted New Yorker and it was unlike any sandwich my family and I had ever tasted. Ever since then, I have been looking for a sub that would be like that very same sub and today I found it!!! I got a toasted Italian and it was phenomenal. My only regret is that the closest store is thirty miles away! Congratulations on such a great store and sandwich. I’m afraid jimmy john’s, subway, the sub shop and pickleman’s have lost my business from now on. I can’t wait to take my vegetarian daughter to try the grilled veggie again, thanks for a great sandwich."
- 2013 Best Sandwich Shop Oct 01, 2013
- Best New Restaurant – Bowling Green Nov 08, 2012
- Best in Customer Service Oct 25, 2012
- 2012 Louisville A-List Best Sandwich Shop May 01, 2012
- Penn Station Sweeps Awards Sep 23, 2011
- Best Sandwich Shop – Cleveland Dec 20, 2010
- Best Deli in St. Charles County, MO Nov 11, 2010
- Best Sub, Best Deli, and top three finish in Best Locally Owned Restaurant, Best place for Lunch and Best place for Business Lunch Fort Wayne, IN Sep 01, 2010
- 6th Year in a Row, Best Philly Cheesesteak, Best Lunch Spot, Best Dinner Spot for Best in the Valley Readers Choice Awards — Charleston, WV Sep 01, 2010
- Best Deli in Knoxville, TN Aug 31, 2010
- Penn Station wins First Place for BEST Sandwich Shop in the 2010 Best of TheIndyChannel.com A-List Aug 31, 2010
- Cincinnatians Vote Penn Station East Coast Subs Best in Three Categories Apr 08, 2010
- University of Cincinnati Votes Penn Station Best Sandwich Dec 06, 2009
- Best Sub, Deli Shop, Place for Dinner & Lunch, Business Lunch – Fort Wayne Sep 27, 2009
- Best Submarine Sandwich – Dayton Sep 24, 2009
- Best Sandwich Shop – Indianapolis Sep 03, 2009
- Best Local Sandwich: Penn Station, Richmond, KY Apr 16, 2009
- Best Chain Restaurant – Riverfront Times – St. Louis Nov 20, 2008
- Best Sandwich Shop – Louisville Oct 09, 2008
- Best Sub Sandwiches – Fort Wayne Sep 24, 2008
- Best Lunch Spot – Fort Wayne Sep 24, 2008
- Best Sandwich Shop – Indianapolis Aug 25, 2008
- Best Philly Cheesesteak – Charleston, WV Aug 11, 2008
- Best Place for Lunch – Charleston, WV Aug 11, 2008
- Best Sandwich Shop/Sub Shop – Charleston, WV Aug 11, 2008
For Contact by Mail or Phone:
Penn Station Headquarters
1226 US Highway 50
Milford, Ohio 45150
Monday through Friday, 8:00 a.m. to 5:30 p.m. (EST).
Source : Penn Station East Coast Subs – Design by desudio