Call Center – Real Time solutions / 04


translations.com

OVER-THE-PHONE INTERPRETATION

Break down language barriers. Get over-the-phone interpretation (OPI) services in over 170 languages.

Translations.com’s OPI vendors aren’t stationed in off-shore offices or in at-home positions—most calls are routed through our secure, access-controlled US-based facilities in Tempe, AZ. Reduce your interpreter connect times by 50% and guarantee that your callers are interacting with linguists held to the highest industry standards.

CALL CENTER STAFFING & LINGUIST LANGUAGE ASSESSMENT

If you prefer in-house hires to outsourcing, let the 20+ years’ experience of the staffing experts at Translations.com help you build your dream team—or add to your existing one. We can help you add full-time, part-time, seasonal, and contract call center employees to your roster.

And don’t forget: We rigorously test all potential call center candidates, and our language assessments are second to none. When you staff and assess through Translations.com, you can rest assured that your candidates are capable of exactly what they say they can do—totally and completely linguistically qualified.

OUTBOUND CALLING SOLUTIONS

Reach non-English-speaking customers in their preferred language with Translations.com. Complete your market research, outbound marketing calls, customer surveys, and more without adding staff to your call center. Our agents will serve as a seamless addition to your in-house team, with customized expert training, scripts, and the rigorous testing you should expect of our expert linguists.

https://www.translations.com/services/call-center-support#Over-the-

Phone_Interpretation