ZocDoc

Zocdoc is an online medical care scheduling service, providing free of charge medical care search facility for end users by integrating information about medical practices and doctors’ individual schedules in a central location.

Business model

Zocdoc provides a scheduling system on paid subscription basis for medical personnel. The scheduling system can be accessed by subscribers both as an online service and via the deployed office calendar software, or integrated with their websites.[2] The subscriber’s schedules are available to the end users – patients – free of charge.

The end user-searchable database includes specialties, range of services, office locations, photographs, personnel educational background and user-submitted reviews.[3][4] For each doctor the users are able to review the free slots in the schedule and make appointments for specific time slots.
Availability

The service was launched during the TechCrunch40 conference in 2007.[5] Initially limited to Manhattan,[2] the service used by more than 5,000,000 people per month, has further expanded to cover 40% of the U.S. population across 2000+ cities.[4][6][7] [8][9] In these areas the service may be used as Android,[10] iOS, or web application,[8] as well as Spanish-language version with the launch of Zocdoc en Español.[11]

In October 2012, the company launched its first new product since inception: Zocdoc Check-in. This feature allows patients to fill out their paperwork online in advance of their visit.[12]

As of June 2013, the company had raised over $95 million in venture capital from investors including Khosla Ventures, Goldman Sachs, and DST Global.

Oliver Kharraz, MD, is CEO and founder of Zocdoc. Oliver is the most recent doctor in a 300-year family tradition. Over the course of his wide-ranging career, Oliver has accrued comprehensive experience effecting change and building efficiency in large scale healthcare organizations using information technology.

Prior to Zocdoc, Oliver was an Associate Principal at the global management consulting firm McKinsey & Company. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains.

In 1994, Oliver built and sold his first business – a forerunner of early internet software. He later became a resident doctor at the clinic of Ludwig Maximilian University in Munich, where he earned an MD and a Doctorate in Neuroscience. Oliver also has a Masters Degree in Philosophy from the Jesuit College of Philosophy in Munich.

Born in Germany, Oliver immigrated to the U.S. during his work for McKinsey & Co. He currently resides in Brooklyn, NY, with his wife and their twin daughters.