About Deem

Deem is a leading Commerce-as-a-Service company that connects a large and diverse ecosystem of customers, merchants and partners across a one-of-a-kind commerce network, enabling them to lower costs, increase revenue and deepen customer loyalty.

We help businesses grow.

Employee Spend Suite.

The Deem Employee Suite consists of the applications that help companies track and manage indirect spend. Companies are able to incorporate company policy, preferred vendors and negotiated rates at the point of sale, avoiding the majority of noncompliance issues and reducing maverick, or out-of-policy spend. Employees benefit from a single, consumer-grade user interface on desktop and mobile to handle all of their spend and reimbursement needs. The applications in this suite include Travel (Hotel, Flights, Rail, Car Rental, Car Service and Meetings), Expense, Shopping and Shipping.
Procurement Professional Suite.

The Deem Procurement Professional Suite gives procurement officers and finance departments the tools the need to effectively track, measure and control employee spending as well as to find and contract with the best vendors for all of their companies’ needs. From issuing an RFP through vendor identification to contract renewal, Deem’s Procurement Professional Suite takes the headache out of running a procurement organization. Applications in this suite include Spend Analytics, Sourcing, Contract Management and Catalog Management.
Car Service for Operators Suite.

The Deem Car Service for Operators Suite is Deem’s newest suite of applications. While Deem Car Service (formerly Deem Ground) has existed since 2008, in July of this year Deem entered into agreements with the National Limousine Association and major operators to develop a next-generation cloud and mobile network for chauffeured transportation that allows for advanced reservations from mobile devices and real-time ride hailing for corporations and leisure customers and maximizes fleet management and revenue for operators. Deem Car Service provides back office fleet management technology, mobile and desktop applications for ride hailing, advanced analytics for ground transportation management and a mobile app for drivers that allows them to accept rides, communicate with passengers and close out trips at the conclusion of a ride. Phase 1 of the new Deem Car Service will be rolling out in October and will feature advanced reservation capabilities – an existing $3B market that is wildly underserved by existing apps which is being threatened by the emergence of transportation network companies (TNCs) like Uber, Lyft and Sidecar.

Applications in the Deem Car Service for Operators Suite include Saturn Reservation Management, Affiliate Connect, Fleet Management, Deem Driver, and Deem Mobile.

Patrick Grady
Founder, Chairman, CEO

Patrick Grady is the Founder and Chief Executive Officer of Deem. Over the past 15 years, Patrick has helped to pioneer and/or commercialize enabling and disruptive technologies that are now commonplace in the market, including: SOA, web services, SaaS and cloud, mobile commerce, location-based services and card-linked offers. Patrick’s pioneering work has led to Deem being awarded 41 patents in these core technology areas over the past decade.

Under Patrick’s leadership, Deem has evolved from a revolutionary idea to a leading Commerce-as-a-Service (CaaS) company enabling businesses to save, sell and syndicate via its network, resulting in lower costs, increased revenue and enhanced customer loyalty. Deem connects more than 34,000 companies, millions of consumers and scores of market-leading channel partners to a network of hundreds of thousands of national and local merchants and more than 11 million unique products and services.

Patrick’s track record and reputation within the B2B commerce market is well known. He has been recognized as one of the top 25 executives in the global business travel market multiple times, one of the leading executives in the supply chain and procurement markets on numerous occasions and Fast Company named him one of the top 50 people in the world to change the way we live and work.

Patrick’s vision has been validated by major investments from some of the most sophisticated and highly regarded technology investors in the world including leading silicon valley venture funds such as Oak Investment Partners, global mutual fund giant Fidelity Investments and a leading $8 billion global private equity fund, Hony Capital. Deem is one of the most valuable privately-held technology companies in the world.

Recognizing the inevitable convergence of next generation payments, advertising and commerce, Patrick also co-founded the CardLinx Association along with Erik Jorgensen from Microsoft with a mission of increasing interoperability, eliminating friction and promoting the growth of the card-linked offers industry. Founded in 2013, the CardLinx Association has quickly grown to include some of the largest banks, digital publishers, payment networks, merchant acquirers and payment processor companies in the world. CardLinx members such as Facebook, MasterCard and PayPal serve or represent more than 6 million merchants, have issued more 2 billion payment cards and have served consumers with more 200 million card enabled accounts and well over one billion active daily users.

Prior to founding Deem, Patrick spent a decade in various venture capital and executive roles in the technology sector leading investments in start-ups within the software, wireless, high-performance computing and networking sectors. Patrick serves as an advisor to numerous cloud and mobile companies including WSO2, a leading open source technology company focused on Web services middleware.

Patrick lives in San Francisco with his two epic daughters.