Lists of Chatbots
| Bot Name | Company | Description and Details |
| Chatbase | a project developed within the company’s internal R&D incubator, Area 120 | |
| MELODY | BAIDU | a virtual medical chatbot inside the Baidu Doctor app for iOS and Android (currently only available in China) |
| Dian Xiaomi for retailers | Alibaba | *the text-only chatbot *it can quickly scale to match incoming message volumes *the bot promises to reduce training and other call-center costs while boosting efficiency and the overall customer experience, according the Alibaba. *Built with natural-language processing and AI deep-learning technologies, Dian Xiaomi can answer product-related questions, make personalized product recommendations based on individual customer data, offer promotion and discount information, revise order information and handle returns and refunds. *also able to respond to questions with images, such as product photos and emojis, to add depth to its answers. *Alibaba is currently not charging merchants for the service. The company said retailers can roll out Dian Xiaomi via Qianniu, Alibaba’s store management software for Taobao and Tmall retailers. |
| Ali Xiaomi | Alibaba | which handles both spoken and written queries, focuses on e-commerce services, acting as customer-service rep and personal shopping assistant. In addition to providing answers to frequently asked questions and answering questions about specific transactions such as delivery status, the chatbot can help users find products when provided with a text or voice description or even a photo, returning a list of recommendations that users can filter by brand, color and other characteristics. |
| Amazon Lex chatbot | AMAZON | These chatbots use automatic speech recognition (ASR) to convert speech to text, and natural language understanding (NLU) to recognize the intent of the caller. They are able to recognize human speech at an optimal (8 kHz) telephony audio sampling rate, and understand the caller’s intent without requiring the caller to speak in specific phrases. |
| Business Chat | Apple | Chatbots for iMessage |
