Rank no. 244 – Postal Annex+ – US
Products & Services: Packaging, shipping, postal & business services
Number of Locations: 293
Total Investment: $138.8K – 199.05K
Began Franchising: 1986
About Postal Annex+
While working as a consultant during retirement, Jack Lentz found a need for occasional access to copy and fax machines, packaging facilities and mail services. Frustrated when he couldn’t find a store that offered the services he needed, Lentz decided to open his own. In 1985, he opened the first PostalAnnex+ location near San Diego, California.
In addition to offering the business services Lentz required, PostalAnnex+ stores rent postal boxes and handle packaging and shipping. Stores also sell greeting cards and office supplies.
Where Seeking Franchisees: Franchisor is seeking new franchise units worldwide.
Startup Costs, Ongoing Fees and Financing
Total Investment: $138,800 – $199,050
Franchise Fee: $29,950
Ongoing Royalty Fee: 5%
Term of Franchise Agreement: 20 years, renewable
Net Worth: $200,000
Liquid Cash Available: $50,000
35% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 3. Absentee ownership of franchise is allowed. (96% of current franchisees are owner/operators).
How This Franchise Supports Franchisees
Training: Available at headquarters: 10 days. At franchisee’s location: 4 days. At regional conferences : 3 days.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,
Other marketing support: Marketing resource guide
Franchise Ranking History
Franchise 500®: #244 (2013), #260 (2012), #263 (2011), #286 (2010), #196 (2009),
America’s Top Global: #180 (2013), #196 (2012), #151 (2009),
PostalAnnex+ is a chain of over 260 franchised business service centers located across 22 states in the United States of America. They are one of five brands franchised by Annex Brands, Inc., headquartered in San Diego. Usually found in grocery-anchored shopping centers, PostalAnnex+ offers shipping and back-office services.
After retiring in the early 1980s from a career in the printing and publishing industry, Jack Lentz opened the first PostalAnnex+ on July 1, 1985 in the University City neighborhood of San Diego, CA. Located next door to a U.S. Post Office, PostalAnnex+ often received referrals from the Post Office’s employees for packaging supplies and packing service.
After opening two more PostalAnnex+ locations, Jack and his wife Martha created the PostalAnnex+ franchise system. In 1986, Postal Annex+, Inc. became the franchisor of the PostalAnnex+ system. The first franchise was sold later that year.
Since 1986, the brand has grown to over 260 locations across 22 states.
PostalAnnex+ is supported as a franchise by Annex Brands, Inc., formerly Postal Annex+, Inc. Along with PostalAnnex+, Annex Brands’ locations operate as AIM Mail Center, Navis Pack & Ship, Handle With Care Packaging Store and Sunshine Pack & Ship. Headquartered in San Diego, Annex Brands provides new PostalAnnex+ franchisees a two-week training program in San Diego followed by up to one week of in-store training upon opening.
Each franchisee also receives ongoing operational and marketing support as part of their royalty and marketing fees. A national convention is held every 12 – 18 months.
PostalAnnex+ franchisees are encouraged to be active in their communities, participating as good citizens in supporting local charitable efforts. To date, PostalAnnex+ franchisees have reached out to their communities by providing free faxing services to job seekers; sponsoring breast cancer research through the Susan G Komen Race for the Cure; and participating as drop-off centers for food drives. After the 2003 and 2007 wildfires in Southern California, some franchisees offered free mailbox rentals to those who lost their homes. Other franchisees have participated in programs supporting military spouses, including shipping Valentine’s notes from military families to their servicemember in Iraq. In 2006, PostalAnnex+ sold “moving stress-relief kits”; 10 percent of the cost of every moving kit was donated to the American Red Cross.
In 2005, PostalAnnex+ joined the International Franchise Association’s VetFran program, helping military veterans open their own small businesses. Through the VetFran program, PostalAnnex+ offers veterans a 20 percent discount from standard franchise fee.
PostalAnnex+ locations accept and recycle packaging materials, including foam packing peanuts and bubble wrap.
In 2006, a commercial for advertising PostalAnnex+’s services was awarded a regional Emmy for direction of a TV commercial. PostalAnnex+ previously won two Emmys in 2004. In 2003, PostalAnnex+ was honored with a Bronze Finalist Telly Award in the Retail Store category and two 2003 Silver Microphone awards in the Best Copywriting and Best Use of Humor categories.